Privacy Policy

BuildFi Privacy Policy

Last Updated: November 1, 2024

Your privacy is important to us. This Privacy Policy (“Policy”) explains how BuildFi (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information you (“you” or “User”) provide when you access or use our websites, mobile applications, products, and services (collectively, the “Services”). By using the Services, you agree to the collection and use of your information in accordance with this Policy. If you do not agree, do not use our Services.

1. Information We Collect

We may collect information about you and the devices you use to access the Services. The types of information we collect include:

1.1 Personal Information: Information that identifies you as an individual, such as your name, email address, postal address, telephone number, payment information, and any other data you choose to provide.

1.2 Account Information: When you register for an account, we may ask for a username, password, and other details necessary to create and maintain your account.

1.3 Usage Data: Information about how you access and use our Services, such as your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and the dates and times of your visits.

1.4 Location Information: We may receive information about your approximate or precise location based on your device settings or your IP address, depending on your consent and device permissions.

1.5 Communications: Any information you send to us via email, surveys, forms, support requests, or other communications.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Service Provision: To operate, maintain, and provide the features and functionality of the Services.

2.2 Account Management: To create and administer your account, authenticate your identity, process payments, and communicate with you about your account and transactions.

2.3 Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical support.

2.4 Improvement and Development: To understand how our Services are used, analyze trends, and improve the quality and user experience of our Services. We may also use aggregated, de-identified data for internal analytics and research.

2.5 Marketing and Communications: To send you marketing materials, newsletters, and other communications that may be of interest, subject to your communication preferences and applicable law.

2.6 Legal Compliance and Security: To protect the rights, property, or safety of BuildFi, our users, and the public, including enforcing or applying our Terms of Service, detecting and preventing fraud, and complying with applicable laws, regulations, and legal requests.

3. Cookies and Tracking Technologies

We and our partners may use cookies, web beacons, pixels, and other tracking technologies to collect information about your browsing activities, remember your preferences, and deliver relevant content and advertisements. You can set your browser to refuse all or some browser cookies, but doing so may limit your ability to use certain features of our Services.

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers: With third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting.

4.2 Business Transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Obligations and Protection: When required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, prevent harm, ensure public safety, or investigate potential misconduct.

4.4 Consent: With your consent or at your direction, we may share your information for other purposes.

5. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Policy and to comply with legal obligations. When we no longer need your personal information, we will securely delete or anonymize it.

6. Data Security

We use a variety of administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no security measures are completely foolproof, and we cannot guarantee absolute security of your information.

7. International Data Transfers

Your personal information may be transferred to and stored on servers located in countries other than your own, including the United States. By using our Services, you consent to the transfer of your information to countries that may have data protection laws different from those in your country of residence. We will take steps to ensure that your data is treated securely and in accordance with this Policy.

8. Your Choices and Rights

Depending on the laws of your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal information; the right to object to or restrict certain processing activities; and the right to receive your data in a portable format. To exercise these rights, please contact us at the information provided below.

You may also opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. Please note that we may still send you non-promotional messages related to your account or transactions.

9. Children’s Privacy

Our Services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will post the updated Policy on our website and update the “Last Updated” date at the top. Your continued use of our Services after such changes indicates your acceptance of the updated Policy.

12. Contact Us

If you have any questions, comments, or concerns about this Policy or our data practices, please contact us at: https://x.com/buildfi_io

By using the Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Policy.